To BSCP Clients and Community

May 29, 2020

Notice to the Public:

The past 3 months have brought tragedy, sacrifice, and change to our world as we faced the first pandemic in a generation. However, despite our struggles, we have come together in ways that collectively demonstrate our courage, tenacity, and perseverance in the face of adversity.

Skinner Coaching & Psychotherapy is proud of our community and the steps you have taken to flatten the curve and slow the spread of COVID-19. As such, we remain committed to doing our part to keep our community and clients safe during our re-emergence from the pandemic. In accordance with public health and regulatory guidelines, we will resume in-person visits with clients effective June 1st, 2020

To maximize our efforts to control the spread of COVID-19, we do encourage clients to continue, where possible, the use of telephone or video sessions offered through our Cozy At Home E-Counselling service. This service will be offered indefinitely to support public safety and to provide an option to clients seeking a more flexible service.

To protect the safety of the public and reduce the chances of community spread, BSCP will take the following precautions including, but not limited to:

  • Pre-screening of clients prior to each in-person appointment using a COVID-19 Screening Questionnaire approved by the Ontario Ministry of Health.
  • Practice social distancing in sessions.
  • Limiting access to communal spaces and waiting areas.
  • Limiting office access to staff and essential service personnel.

In addition to these supplemental measures, we will continue to adhere to social distancing guidelines as well as effective hygiene practices to support Infection Prevention and Control. Non-medical masks will be available free of charge.

B. Skinner Coaching and Psychotherapy will continue to lead as the world re-opens and we re-establish a new way of life and business. We extend our sincerest thanks to our clients, who have placed their trust in us and our staff who have worked tirelessly and adjusted graciously to uphold the highest standards of service. Finally, we say ‘Thank You’ to you, the public, for doing what you could to flatten the curve. You have inspired us! Whatever comes next, know that we will continue to be here for you!

Kindest Regards,

Bonnie J. Skinner, MEd. RP. CCC
Owner / Registered Psychotherapist
B. Skinner Coaching & Psychotherapy

As we navigate the continually changing landscape of the COVID-19 Pandemic, we have started to witness the fear and anxiety that grows with the changes we have had to make to our daily lives.  I wanted to take a moment to assure you that our team continues to monitor the situation closely and share with you some of the adjustments we have made to minimize the spread of this novel virus.

Phone & E-Counselling Services

For the time being, we will continue to provide in-person visits for those who would prefer to come to our office. Clients experiencing symptoms or those who have been in contact with someone experiencing symptoms are asked to contact Kyla to arrange out of office services. For example, clients will now have the option to attend their appointments in the comfort of their own home with our expanded Telephone and E-counselling services. E-Counselling services are provided over a secure video connection and require only an internet connection and privacy for the duration of your session.  Clients can make appointments for Telephone or E-counselling by calling Kyla at 705-809-3331 or emailing

Staffing Policies

In an effort to minimize exposure, we have provided the flexibility for our staff and contractors to work from home where possible. Each member of our team has been instructed to self quarantine for a minimum of 14 days following any travel outside of the country or in the event they come in contact with any individual who has been confirmed to have the virus.

Digital Workshops

We are currently exploring alternative modes of delivery for our upcoming workshops and will be confirming these plans in the coming days. Those who have already purchased tickets will be provided a full refund in the event the workshops are cancelled or postponed.  Should an alternate mode of delivery be confirmed, ticket holders will have the option of attending the workshop as presented or a full refund of the ticket price.

In the weeks ahead, we will all face the trials and change that come with the uncertainty of any pandemic. I assure each of you that the team at B. Skinner Coaching & Psychotherapy will be here to navigate this with you and ensure minimal disruption to any of our services. We will continue to connect with you through our website and social media and provide you with content to help keep you well in these difficult times. We invite you to reach out with your questions, concerns, or requests for content you would find helpful. We will continue to provide updates as things change.

Take care of yourselves… then take care of each other!


Bonnie J. Skinner,

Registered Psychotherapist

Owner – B. Skinner Coaching & Psychotherapy



Mandatory Use of Mask or Face Covering within B. Skinner Coaching & Psychotherapy.

Beginning July 17, 2020, all employees, visitors, and customers are required to wear a mask or face covering upon entering and remaining within B. Skinner Coaching & Psychotherapy. The mask or face covering must cover the nose, mouth, and chin.

The following persons are exempted from the requirement to wear a mask or face covering and will not be required to provide proof of such exemption:

    1. Children under two years of age, or children under the age of five years either chronologically or developmentally who refuse to wear a mask or face covering and cannot be persuaded to do so by their caregiver;
    2. Persons with medical conditions who cannot safely wear a mask or face covering (e.g. due to breathing difficulties, cognitive difficulties, hearing or communication difficulties);
    3. Persons who cannot wear or remove a mask or face covering without assistance, including people who are accommodated under the Accessibility for Ontarians with Disabilities Act (AODA) or are protected under the Ontario Human Rights Code, R.S.O. 1990, c.H. 19 as amended;
    4. Employees who are in an area of the premise that is not designated for public access, or who are within or behind a physical barrier (e.g. Plexiglass).

Temporary removal of the mask or face covering is permitted where necessary for the following purposes:

    1. Actively engaging in an athletic or fitness activity including water-based activities;
    2. Consuming food or drink;
    3. For any emergency or medical purpose.

This policy will be implemented and enforced in “good faith” to primarily educate people on masks and face coverings and promote their use in enclosed public spaces.

  1. Persons with exemptions listed under 1a) are not required to show proof of exemption.
  2. Signs about the requirement to wear masks or face coverings shall be posted at all public entrances.
  3. Persons entering or remaining without a mask or face covering will be given a verbal reminder of the policy’s masking requirement.
  4. Employees will be trained on the policy, including where and how to properly wear a mask or face covering, and how to help and respond to customers who do not have a mask or face covering.
  5. A copy of this policy will be made available on request to a public health inspector or other person authorized to enforce the EMCPA.

If you have any questions or concerns, please contact Kyla at 705-809-3331.



Bonnie J. Skinner,

Registered Psychotherapist

Owner – B. Skinner Coaching & Psychotherapy